Users contacting us via forms, email, or other communication channels
Information shared during contractual, invoicing, and service delivery processes
Akoode does not sell products or accept instant purchases through the website. All services are provided through formal agreements, contracts, or invoicesshared directly with clients.
2. Nature of Business & Transactions
Akoode Technologies operates as a service-based technology company, offering:
Software development services
AI and automation solutions
Digital product engineering and consulting
Payments received by Akoode are strictly against:
Contractual service agreements
Project-based or milestone-based invoices
Professional services rendered to clients
No anonymous, automated, or walk-in transactions are supported.
3. Information We Collect
a. Personal & Business Information
Name, email address, phone number
Company name and designation
Billing and invoicing details
Communication records related to services
Contractual and service-related documentation
b. Technical & Website Information
IP address
Browser and device details
Pages visited and interaction data
This data is collected for security, analytics, and performance monitoring only.
4. Purpose of Information Collection
Communicate with clients and prospects
Create invoices and process payments
Deliver contracted services
Maintain records for accounting and compliance
Prevent fraud and unauthorized transactions
Meet legal, tax, and regulatory obligations
We do not sell, rent, or trade personal data.
5. International Transactions & Services
Akoode provides services to clients located in multiple countries, including but not limited to:
India
United States
United Kingdom
Europe
Middle East
Asia-Pacific regions
International payments are accepted only from verified clients after due diligence, contractual agreement, and invoice issuance.
6. Fraud Prevention & Risk Control Measures
Client verification before onboarding
Contractual documentation for every engagement
Invoice-based payment collection only
Restricted acceptance of payments from unknown or unverified sources
Monitoring of transaction patterns
Compliance with Razorpay and banking partner guidelines
Akoode reserves the right to decline or refund transactions that appear suspicious or non-compliant.
7. Payment Processing
Payments are processed through authorized payment gateways such as Razorpay.
Does not store credit or debit card details
Does not store banking or payment credentials
Relies entirely on PCI-DSS–compliant payment partners
8. Data Security
Unauthorized access
Data loss or misuse
Alteration or disclosure
However, no internet-based transmission is 100% secure, and users share information at their own risk.
9. Data Retention
For the duration of the contractual relationship
As required by accounting, tax, or regulatory laws
For legitimate business and compliance purposes
10. Third-Party Disclosure
Payment processors
Legal, tax, or regulatory authorities
Professional advisors (accounting, compliance, legal)
Such sharing is strictly limited to lawful and legitimate purposes.
11. Cookies & Website Tracking
Website functionality
Analytics and traffic insights
Performance improvement
Users may disable cookies via browser settings.
12. Your Rights
Request access to your data
Request correction or deletion
Withdraw consent where applicable
13. Changes to This Policy
Akoode reserves the right to update this Privacy Policy at any time. Updates will be reflected by revising the “Last Updated” date.