Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website
• Business clients and prospects
• Users contacting us via forms, email, or other communication channels
• Information shared during contractual, invoicing, and service delivery processes

Akoode does not sell products or accept instant purchases through the website. All services are provided through formal agreements, contracts, or invoices shared directly with clients.

2. Nature of Business & Transactions

Akoode Technologies operates as a service-based technology company, offering:

• Software development services
• AI and automation solutions
• Digital product engineering and consulting

Payments received by Akoode are strictly against:

• Contractual service agreements
• Project-based or milestone-based invoices
• Professional services rendered to clients

No anonymous, automated, or walk-in transactions are supported.

3. Information We Collect

a. Personal & Business Information

• Name, email address, phone number
• Company name and designation
• Billing and invoicing details
• Communication records related to services
• Contractual and service-related documentation

b. Technical & Website Information

• IP address
• Browser and device details
• Pages visited and interaction data

This data is collected for security, analytics, and performance monitoring only.

4. Purpose of Information Collection

• Communicate with clients and prospects
• Create invoices and process payments
• Deliver contracted services
• Maintain records for accounting and compliance
• Prevent fraud and unauthorized transactions
• Meet legal, tax, and regulatory obligations

We do not sell, rent, or trade personal data.

5. International Transactions & Services

Akoode provides services to clients located in multiple countries, including but not limited to:

• India
• United States
• United Kingdom
• Europe
• Middle East
• Asia-Pacific regions

International payments are accepted only from verified clients after due diligence, contractual agreement, and invoice issuance.

6. Fraud Prevention & Risk Control Measures

• Client verification before onboarding
• Contractual documentation for every engagement
• Invoice-based payment collection only
• Restricted acceptance of payments from unknown or unverified sources
• Monitoring of transaction patterns
• Compliance with Razorpay and banking partner guidelines

Akoode reserves the right to decline or refund transactions that appear suspicious or non-compliant.

7. Payment Processing

Payments are processed through authorized payment gateways such as Razorpay.

• Does not store credit or debit card details
• Does not store banking or payment credentials
• Relies entirely on PCI-DSS–compliant payment partners

8. Data Security

• Unauthorized access
• Data loss or misuse
• Alteration or disclosure

However, no internet-based transmission is 100% secure, and users share information at their own risk.

9. Data Retention

• For the duration of the contractual relationship
• As required by accounting, tax, or regulatory laws
• For legitimate business and compliance purposes

10. Third-Party Disclosure

• Payment processors
• Legal, tax, or regulatory authorities
• Professional advisors (accounting, compliance, legal)

Such sharing is strictly limited to lawful and legitimate purposes.

11. Cookies & Website Tracking

• Website functionality
• Analytics and traffic insights
• Performance improvement

Users may disable cookies via browser settings.

12. Your Rights

• Request access to your data
• Request correction or deletion
• Withdraw consent where applicable

13. Changes to This Policy

Akoode reserves the right to update this Privacy Policy at any time. Updates will be reflected by revising the “Last Updated” date.

14. Contact Information

Akoode Technologies
📧 Email: info@akoode.com
🌐 Website: https://akoode.com